English for the Hospitality Sector 

OUTCOMES:

Grammar which is the key element in communication will be improved.  

 Participant will be confident in communicating with guests. Especially in situations such as check-in and check-out, explaining location facilities, handling room service, taking orders, handling problems and providing solutions.

 Reading and listening comprehension exercises conducted in the programme relating to the hospitality sector will make the participants confident with the use of the language.