DURATION: 1 Day/2 Day workshop
TARGET GROUP: Managers, Assistant Managers and Executives
To be able to anticipate and identify problems
To define and clarify the issue
To develop skills in gathering all the facts and understand their causes.
To gain skills required for generating and evaluating alternative solutions to a problem
To make decisions and take responsibility for them
To explain their decisions to those involved and affected, and follow up to ensure proper and effective implementation.